New Zealand
Flat fee: $10.00NZD tracked express delivery. Estimated delivery time of 1-2 days, excluding packaging and handling. Please note that these times are approximate, and unexpected delays may occur.
Australia
Flat fee: $20.00AUD tracked express delivery. Estimated delivery time of 2-6 days, excluding packaging and handling. Please note that these times are approximate, and unexpected delays may occur.
International
Flat fee: $70.00NZD tracked express delivery. Estimated delivery time of 2-6 days, excluding packaging and handling. Please note that these times are approximate, and unexpected delays may occur.
Duties & Taxes
For international orders, there might be duties and taxes assessed by the destination country. Recipients are responsible for these fees upon delivery as they are not included in the product(s) price. Josephine doesn't have control over processing times or customs duty rates in each country.
Lost parcels
In the unfortunate event that a parcel goes missing during transit, Josephine will either replace the item or issue a refund once the investigation is completed. However, if the order can be tracked and confirmed to have successfully reached its intended destination, Josephine cannot be held responsible for the order.